Page 151 - 2022 Taiwan Health and Welfare Report

Figure 10-8 Analysis of Calls for the 1957 Welfare Consultation between 2018 and 2021
Social assistance calls
2021
2020
2019
2018
Child welfare
31%
29%
Senior welfare 75%
83%
Disabled welfare General
Social insurance
4% 2% 6% 1% 12%
329,673
16,909
25,510
50,575
241,568
15,575 15,608 13,185
33% 2%
37% 2%
19%
16%
5%1%5% 5%1%
8% 3%4%
9% 3% 4%
33,227
34,682
20,466
8,544
32,497
39,252
17,877
9,609
Figure 10-9
0%
Source : Department of Social Assistance and Social Work, Ministry of Health and Welfare, R.O.C.(Taiwan)
10%
Volume of Incoming Calls of the 1957 Welfare Consultation Hotline During 2018-2021
43.5 37.7
48.8
34.3 33.6
10.3 10.5 10.3 10.3
thousand calls
20%
30%
40% 50% 60%
70%
80%
90% 100%
49.2 37.7
21.3
34.0
26.7
16 20.1
14.3
14.1
19.3
9.9 6.5
9.5 6.2
12.9
10.7
41.7
45.7
31.7
9.5 9.3
2021
2020
2019
2018
30.8
30.1 29.9
29.8
22.9
11.2 11.0 9.6 8.2
10.9 10.3
15.5
7.5 9.6
6.8 5.5 5.9 6.0 5.1 5.2
12.0
4.9 4.6
9.8 3.7
3.6
08-09 09-10 10-11 11-12 12-13 13-14 14-15 15-16 16-17 17-18 18-19 19-20 20-21 21-22 Time
Source : Department of Social Assistance and Social Work, Ministry of Health and Welfare, R.O.C.(Taiwan)
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